Terms & Conditions

PRICING & ORDER QUANTITY

Our prices are quantity controlled for price advantage. There are no minimum quantities./p>

TERMS OF PAYMENT

We may require new customers to pay on C.O.D. or Cash pick up basis until credit checks have been completed. Credit accounts of net. 30 days may be established after completing one of our standard credit application forms.

DELIVERIES

Please be advised, parts are made to order and allow two (2) weeks for shipment, if you ordered a standard part in the past we probably have some extras on hand for next day shipment. On rush orders, or critical downtime situations we will do our best to deliver your order. We can hand deliver your order if you are reasonably close to our plant or we can make special arrangements to suit your needs.

SPECIAL ITEMS

For special variations of any products, including metric sizes, please contact one of our sales engineers. If you have an item you would like us to quote, please fax or e-mail a drawing or sketch and we will reply with a price and delivery typically within two (2) business days.

BLANKET ORDERS

We can establish blanket orders for parts (held for your inventory) that you need delivered at intervals over a one year period. This gives you the cost advantage of ordering larger quantities of parts to receive a better price break. We can schedule shipments to meet your production needs. Just contact our office to discuss any blanket order terms for your particular needs.

CANCELLED ORDERS

We will accept the cancellation of any order within two (2) business days.

HOLDING ITEMS

We will put individual orders on ‘hold’, at the customer’s request, for a period of thirty days past the promised delivery date. At the end of this thirty-day period, orders will be removed from the ‘hold’ status, shipped and billed to the customer. If you need to put an order on ‘hold’ for a longer period than thirty days we will be glad to discuss terms that will work for both of us.

RETURN POLICY

All sales are final with the exception of part damaged by freight carrier’s (IE.UPS, FEDEX, etc.)